CODE OF ETHICS FOR THE PROVISION OF PROTECTION SERVICES
1. Commitment to safety and well-being:
We are committed to providing protection services that prioritize the safety, well-being and dignity of people, respecting their human rights at all times.
2. Transparency and honesty:
We ensure that all agreements and services provided are clear and transparent, with accurate information regarding service conditions, costs, and security measures. We act with honesty in all our interactions.
3. Respect for privacy:
We are committed to respecting and protecting the privacy of individuals who receive our services. Personal data and confidential information will be handled with the utmost respect and in accordance with applicable legal and ethical regulations.
4. Non-discrimination:
We guarantee that our services are accessible to all people, regardless of their origin, race, gender, sexual orientation, disability, or other characteristics. We promote an inclusive, diverse, and respectful environment.
5. Training and professionalism:
We ensure that all our staff are properly trained to provide effective protection services, with knowledge of best practices and ethical principles. We are committed to continuously improving the skills and competencies of our professionals.
6. Social responsibility:
We are committed to acting with social responsibility, considering the impact of our actions on the community and the environment. Our goal is to contribute to the common good and the promotion of a fairer and safer society.
7. Conflicts of interest:
Providers of protective services must avoid any conflict of interest that could compromise their impartiality and objectivity. Decisions must be based solely on what is best for the safety and well-being of individuals.
8. Compliance with the law:
We are committed to complying with all applicable laws, rules, and regulations in the provision of our protection services. This includes, but is not limited to, privacy, security, and human rights laws.
9. Commitment to continuous improvement:
We promote a continuous improvement approach in all our services, always looking for ways to optimize the protection we provide, implement new technologies, and adapt to changes that may arise in the environment.
10. Cooperation and teamwork:
We encourage cooperation between the parties involved in the provision of protection services, maintaining open and respectful communication between clients, service providers and other related entities, always with the aim of ensuring maximum safety and protection.
11. Risk assessment: We proactively identify and manage security risks to protect people and assets.
12. Ethics in decision-making: We make decisions based on integrity and transparency, without conflicts of interest.
13. Staff competence: We ensure that our staff are trained and up-to-date in accordance with ISO 18788:2015.
14. Prevention of corruption: We maintain a zero-tolerance policy towards corruption and bribery.
15. Effective communication: We encourage clear and open communication with all parties involved in our security services.